Client References:

2010
Miss daisy had a surprise for me today. I haven't been getting her training in for the last week,
except twice, which is ridiculous. I had to work and study for 2 state licensing tests for my job,
which I had to take on Friday. No excuse, there's no reason someone can't give 10 minutes
a day to the pup, regardless. I would just get so involved in getting thru my work and all my
studying material, I would turn around and it was 9pm, and she was ready to go up to bed with
the baby. I felt horrible.
Anyhow, she was playing out front, which is a huge UNFENCED front yard (we’re pretty much in
the woods), with Charlie and the baby today for about an hour. She was obsessing over her ball,
as usual. He tried to get her in, and, of course she didn't come. He kept doing the old "come on
girl, come on in, please, do u want a treat". Forget it; important to keep in mind she will take the
ball over a bone anyway!! I finally went to the door and told him to be quiet and quit bugging her,
you're ruining my training. He said she'll never come; you're going to have to go get her.
I stood on the porch thinking, okay, she doesn't have her leash on, so I can't do her "come" recall,
because if she doesn't come, then what, no correction, which you ladies drill into our heads. So,
I thought, I’ll do my informal recall of when we're just hanging out. I just said nicely and mellow,
daisy let's go...then I started my smile and backing up excited, and would you believe that girl
DROPPED her ball and came running at me so excited full speed, wiggly butt and all. She
was so excited to COME. Charlie’s jaw dropped to the ground. SHE'S NEVER DONE THAT
EVER, he's yelling. I just said, I told you she was MY girl. As we are gloating in amazement,
she decided to run back across the yard to her ball, since she was already told good girl a million
times. He said "there's no way she'll do that again". I repeated, she repeated, flying to me as
fast as she could with that cute butt going.
I am so proud of her, and your training techniques. She has gone from a dog that didn't really
care when we came home, to running and jiggling to greet me when I walk in (still doesn't get off
the couch to greet Charlie). He doesn't appreciate that too much. He says she is supposed to
be his dog, since Phoebe and Alex were mine before I met him. I loved her as my DOG before,
because I didn't feel the bond like I did with phoebes and Alex, who were my LIFE. And, she
never really acted like the type that was eager to please, like so many dogs are. I see a huge
noticeable difference in my feelings toward her, and an over the top difference in her bond toward
me. It’s obvious the new found respect we have for each other.
I know this was long, but I am so proud of her, and no one else can appreciate my excitement like
you and Kristin and sue. I was trying to tell my sister about it, and she just said oh that's good
and changed the subject. Apparently it was boring her.
I can't thank you enough, as well as sue and Kristin. You are doing an amazing thing for these
dogs, and people. I missed the love and bond I had with Phoebes and Alex, and was just so
empty constantly wanting that again. I actually feel that wonderful feeling coming again with
daisy, and didn't think I would. Thanks so much Karen, I mean it. Please don't ever quit what
you're doing until you're an old lady and can't make it thru the class without peeing your pants.
Well, actually, maybe at that point you can just get some depends and keep on teaching.
You’re doing something very important. I love you guys!!!
-Tammy and Daisy (March 14, 2010)
I adopted Marley in June of 2006 from the SPCA as a 9 month old. He was super sweet and
easy going for a youngster- especially a hound mix. Like any responsible dog owner, I decided
to enroll him in a basic obedience course. After doing some research, I chose a program that
utilized the “clicker” method and figured this would be a great way to teach him obedience.
Unfortunately, I was wrong. The “clicker” proved to be a very unsuccessful technique for training
Marley (even though he graduated). Marley refused to obey any of my commands unless I used
the “clicker” and had a treat in hand to reward him. He was unreliable so I did my best to work
with him on my own.
My fiancé and I moved into a place together in 2007. During this time, we noticed slight changes
in Marley’s demeanor. He began growling when we asked him to get off the furniture (he wasn’t
allowed on it), ruthlessly pulling us during walks and digging in the trash can in plain view. As
time passed, Marley became much more stubborn, disobedient and dominant. Our first real
eye opening experience was when Marley bit my fiancé on the hand. We were both shocked
and frantically sought out ways to cope with an aggressive dog. After researching, we adopted
the “nothing is free” mentality and realized that we needed to establish fair alpha leadership with
him. The changes we made (such as asking him to sit before being petted, not allowing him to
walk outside before us, feeding him after we ate, not playing tug games, etc.) seemed to help
the situation a little, but it wasn’t enough. The last straw occurred this January, when Marley bit
me in a fit of aggression. Our situation seemed hopeless. But after contemplating our options,
we decided that we needed professional help… and that’s when I found P.U.P.S. Training.
Immediately, I contacted Karen about our situation and she promptly provided me with
information about her training program. I was excited that her technique did not use food as a
reward! Instantly, I felt that P.U.P.S would be an excellent fit for Marley and I was right! My
fiancé and I worked him through the 7 week obedience course and have been amazed at the
results. Marley heels on the leash, sits, stays, and comes when we call him- just to name
a few of the commands he has mastered (without food rewards!) As a result of the training,
he is much more relaxed, confident and willing to please us. Our relationship with him has
improved tenfold and we are grateful that we gave ourselves and Marley a second chance. I
can’t thank Karen enough for her professionalism, expertise and help in training us to work with
Marley. Thank you again Karen- we can’t wait to take Marley through the advanced course!
-Tabbetha
I adopted Sadie from a young couple who were desperately seeking a home for her instead of taking her
to the pound. She’s a headstrong mixed breed, and was fighting with the other dog in their home. She
had no discipline, and was very anxious.
She came to me in June of ’09, and I was sure I’d be able to “fix” all her issues. I was sure kidding
myself! We had a rocky first few months, and I was starting to wonder if I’d made a mistake with Sadie.
Then I found Karen Decker of P.U.P.S Dog Obedience Training. Thank goodness!
Learning the proper methods and the importance of consistency in our training made a world of
difference with Sadie. We can now Heel on leash, which makes walks so much more enjoyable. She also
learned to Sit, Stay, Stand, and is working on Come (recall). We still have a long way to go, but our
confidence (and my sanity) are growing by the day. Sadie has learned that I’ll be fair and consistent,
and I have learned what a joy it is to share my life with a wonderful dog like Sadie!
We are going to keep on working, and plan to complete the advanced obedience training with PUPS.
It is such a great relief to know that we have someone “on our side” who can help with advice and
encouragement. Karen, Kristin, and everyone involved gave Sadie and myself so much more than just
an hour a week…they gave us support and understanding, plus the right tools to build a solid and
lasting owner/dog relationship!
THANK YOU, PUPS!
Allie from Catonsville, MD
2009
I recommend PUPS without reservation! We’d rescued Shakira, a 3-yr-old beagle/shepherd/foxhound
mix, in December 2008, and soon after we started her in a traditional training program. Now, Shakira was
never a problem dog – she is the sweetest thing and generally very even-tempered, but she weighs 70
pounds and can be a handful when she is excited. So we went to this traditional training program, and
although she eventually could do things on command, after a year I felt we’d made no significant
progress on consistent heeling or coming on command. I found out about PUPS online, and the idea of
outside training with lots of distractions appealed to me because of Shakira’s hound background. I am
very pleased with the results I have seen with Shakira. Karen’s style of training, the use of progressions
in the establishment of good behavior and positive dog-owner relationship, has been key to that; each
lesson builds upon the previous one. Classes are not just the same thing week after week. Shakira heels
very nicely now, and even when she is not heeling I often can’t tell she is on the other end of the leash.
So our walks are a real pleasure. As the 8-week program wound up, we were working on the foundation
of off-lead reliability. While we are not there yet, I firmly believe that we are going down the right path
and we have a style of working together that will help us be successful. And Karen will continue to
support us on that journey. One last point: I absolutely love that Karen makes herself available between
classes if we are having trouble with our homework. As a first-time dog owner, I found that invaluable.
Liz Hobbins
I just wanted to share something that happened earlier today that really was a compliment to you. I was
walking Caldonia around the 'loop' in my neighborhood and a young couple I've never met before
stopped me to ask about my dog. They said they see us walking all the time and out of every dog in the
neighborhood (and believe me there are a lot) my dog walks the best! They went on and on about how
they always see her right at my side at the same pace I'm going. Then they asked, half joking, if she had
training with the Dog Whisperer. I told them yes she did...Karen Decker!
Debby and Caldonia (2008)
Karen Decker is the OBG (Oldies But Goodies Cocker Spaniel Rescue) dog trainer of choice, hands
down! I have worked with two other trainers in the past and Karen is leaps and bounds beyond anyone
else I have ever worked with! She is extremely knowledgable about the personality traits and drive
behind each specific breed.
Her specialties are Rotties, Pits, Shepherds, but works with ALL breeds. Karen is VERY well-respected
and liked in the public and rescue community. She does not use treats for rewards and works on
building a dog's confidence so treats aren't even necessary.
One thing Karen expects from her human participants is that they do the homework associated with
each training session. If the dog doesn't meet her expectations at the end of the training period, she will
work with the dog/owner free of charge until the goals are met. I could truly go on and on about her and
her two training assistants.
Deb Adler of OBG Cocker Rescue and “Bubba” (2008)
We rescued our half lab half rottie, Kaos, when he was 8mos old. His name should have been our first
clue to his personality. In order to take Kaos for a walk, we risked dislocating our shoulders from the
amount of pulling he did on us. To go to the vet was a nightmare because we would be in close
quarters with other dogs. But everyone needs a little Kaos in their life. Our vet's office, Negola's Ark
Veterinary Hospital, recommended P.U.P.S to us after witnessing our struggles to control our dog. After
attending the basic obedience training classes, Kaos no longer fits his name. Now we love to go for
walks with Kaos! Our friends and parents comment on how well behaved he is and how well he listens
to us. Kaos has a very dominant personality which can be a challenge but, P.U.P.S has given Kaos and
us the confidence and knowledge to have a healthy and safe relationship. We never thought we could
take Kaos from being wild, and well, chaotic to the playful and obedient dog that he has become! P.U.P
S. is a wonderful group that truly understands dogs and owners. Without them Kaos and us would still
be chaotic!
Shannon, Roy and Kaos Nicholson (2007)
I wanted to let you know that I took Quinn to the vet yesterday for shots and the vet was SHOCKED in
how much Quinn has improved. He went on and on about how he is so confident and responsive to me,
even in a stressful situation. I told him all about you and your program. He said he is definitely going to
recommend you to a number of his clients. He said good trainers are hard to come by and that he can tell
you are awesome just based on Quinn's changes.
Last weekend, I dog sat for a friend. The dog was a pit bull mix. Mind you, I never could really dog sit in
the past, as Quinn did not take to well to having other animals in "his" house. But, he has been working
really hard and is so much more confident and relaxed these days, I thought I would try it out.
Well, Quinn exceeded all expectations. He allowed me to love and pet the other dog as he laid calmly on
the floor. He ate his food alongside the other dog without protecting it. He took naps next to the other
dog, and played with him in the backyard. The best part though, was the walks. I was able to walk both
of them side by side. When the other dog would stop and sniff, Quinn would SIT next to me, ears back,
waiting patiently. It was AWESOME.
Seriously, thank you for everything...you have really made our lives easier and Quinn so much happier.
Katie and Quinn (2008)
Back in September of 2007 my wife and I bought our first house. Right around that time my good friend
was telling me that his sister had a Rottweiler, named Bruno, whom she had since he was 8 weeks old.
She didn’t have much time to do any training and he was becoming a little out of control. She was about
to take him to the SPCA because she didn’t know what else to do with him and she could no longer take
care of him(at 11 months old). I’ve heard a lot in the past about big black dogs not getting adopted very
often and knowing there would be a good chance he would be put down if he was taken there. I talked
to my wife, April, to see if we could take him in, and we did. Our Daughter was so very happy that we
were getting a dog and became best friends with him within a few days.
Bruno was definitely rough around the edges when we first got him. When we took him for walks, he
would walk out at the end of his leash pulling as hard as he could from start to finish. He would also
growl and bark at anyone who would get within 15 feet of us. One day in January we had April’s
parents over for dinner and April’s mother was trying to get Bruno to roll over. He snapped at her and
bit her on her forearm. That night April and I talked about what happened and decided we could no
longer keep Bruno out of fear if he attacked our 6 year old daughter. I did know one thing though; I was
not going to take him to the SPCA.
I contacted a wonderful person named Terry with Majesty Rottweiler Rescue. She told me that the one
thing that Bruno needed was obedience training, so he knew right from wrong and that we were the
pack leaders. Terry told me that we wouldn’t find any better training than with P.U.P.S. Obedience
Training since they specialized in dogs with aggression issues. Our only issue is that we live in the
Newark, Delaware area and the cost of the trip every weekend and the cost of the classes would be too
much for us to do at the time. I looked into obedience classes in the area and was told by a couple of
people that Bruno needed more than what they could do for him. Out of the kindness of her heart, Terry
told me that if we took Bruno to see Karen Decker that she (Terry) would pay for the classes. Terry
wanted what was best for Bruno, and that was having him stay a member of our family. Terry then put
me in contact with Karen, who knows Terry well and told me she would not take one cent from Terry
and offered to do the classes for free. April and I decided that we would be idiots to not take Karen up
on her offer so we enrolled him in a class that started in February. On our first time driving down from
Newark, we somehow got turned around once we went through the inner harbor tunnel and crossed
through it 4 times, so that was quite an adventure, but we still made it there even if we were a few
minutes late.
Fast forward 6 months.
Bruno has turned out to be a wonderful member of our family. Annalisa, our daughter, was and is so
happy that we didn’t have to get rid of Bruno. She plays with him everyday and loves getting his rottie
kisses and giving him kisses in return. April’s mother can’t believe the transformation that he’s had and
the wonderful dog he’s become. She is not scared of him one bit anymore since we took him to P.U.P.S.
One day we had our parents and brothers and sisters over for dinner. One of April’s brothers was there
with his wife and two sons (ages 4 and 2). Caden, the 2 year old, was walking into our kitchen just as
Bruno was starting to eat some of the food in his dish. Well, before anyone could do anything, Caden
had his hand in Bruno’s food bowl. To our delight, Bruno didn’t seem to care one single bit. He didn’t
growl, snap or anything. We were so very proud of him that day.
If you have a dog with any type of aggression issues, or just want a method of communication between
you and your dog, you CANNOT go wrong with taking them to P.U.P.S. and receive training from
Karen, Sue and Joan. Without their expertise, I don’t think that we would have kept Bruno. There is a
good chance that Bruno owes his life to them. We are eternally grateful for the generosity of Terry and
Karen and we cannot thank them enough. The two hour drive we made every Sunday was well worth
it!!!! THANK YOU KAREN, SUE AND JOAN!!!!!!!
Nate and Bruno (2008)
I have been doing rescue for approximately 20 years now. In all this time, I have constantly searched for
someone with breed specific knowledge to get the optimum results in a training course. I have also
searched for someone that could correct behavior problems, when a dog's life is hanging in the balance.
When I started with Karen Decker I knew that FINALLY I found exactly what every dog owner and
rescue needs! Karen shows us, exactly what to expect, when to expect it, how to achieve our goals, and
bring out the best in our dogs without food rewards and clickers, with every breed. Only someone with
real expert knowledge could achieve what Karen does. I observed many dogs that came to her with
owners in distress, fearing their dogs behavior problems would result in euthanasia. She works with
aggression, fear, lack of confidence, and by the end of her course, she has a well behaved confident dog
with no more issues. I would suggest Karen to anyone that wants to get the most out of their dog.
Judy Marion, Nova Rottweiler Rescue League, Inc.
We adopted a three year old Bouvier des Flandres (Kate) who had come from an abusive home. Kate
was afraid of her own shadow, overly dominant, had no self-confidence towards the outside world, and
was completely "crazy"...The first time I took her to Karen's training class she cried, barked, jumped
around non-stop, and I was sure I would be asked to remove her from class! Not so. One the contrary,
what Karen did was nothing short of a miracle! Karen explained that Kate's problems all stemmed from
her lack of confidence in herself, so what we had to work at was building up her self-confidence, and
I've been amazed at how that has changed her overall behavior. She is now a much happier, relaxed and
confident girl, and we shall forever be indebted to Karen.
Cathy Monaghan, Virginia
Karen Decker along with her excellent staff, helped us with our puppy Jerzy, after he was attacked by a
dog in our neighborhood. Because of her expertise, she was able to ensure our puppy would not be
negatively affected by this accident. Jerzy is a well adjusted member of our family. Thanks Karen!
Jerzy and the Jury Family
Majesty Rottweiler Rescue had been contacted by several trainer's who wished to work with us, we
decli ned their generous offers because we did not believe in their methods of training. After speaking
with Karen at length, I knew we had finally found a Trainer with the knowledge needed in order to
assure an obedient yet self confident dog who would be better prepared for the adjustment into a new
home with their forever family! I cannot stress enough the importance of attending P.U.P.S Dog
Obedience Training Class for any dog but for our "Guardian Breed" it is as essential as the air they
breathe!
Terry Robertson, Majesty Rottweiler Rescue Inc.
http://www.majestyrescue.petfinder.com
My 100 Pounds of Peaches
Nine months ago, Hanna, our German Shepherd, came into our lives as a sort of a rescue, but not really.
She is extremely intimidating looking because she is so dark, so big and…a German Shepherd. She was
also very intimidated in just about every situation. I told her previous owner that I would help her find a
home for her, so she came to stay with me, my husband, our cat, and our two Golden kids. She was
extremely afraid of men (not my husband, though), even 10 year old boys. She was great with the girl
kids: she would even sit and watch them walk home. She never bit, never growled, but it was apparent
she had issues with men.
Before I agreed to help her owner find a home for her, I took her to Karen Decker, owner of the P.U.P.S
Dog Obedience Training, for an evaluation. I wanted to make sure she was adoptable because the last
thing I wanted was to give a potentially disagreeable dog to a family. Karen evaluated her and found her
to be of sound temperament, not impulsive, and extremely thoughtful. How she knew that, I couldn’t tell,
but I will tell you she was absolutely, 100 % dead right. I decided immediately to put her into obedience
classes so when we did turn her over to new owners, she’d at least know a few basic commands.
I knew of Karen’s reputation and style of training – no food rewards, only praise. She has trained dogs
for 15 years that I know of. She knew exactly what kind of behavior each breed would exhibit for each
lesson, whether it was a “heel” session or a “sit” or a “down” and she would explain each behavior so
that the owner could help understand their dog’s thought process and help facilitate a successful
session for their dog. One of the lessons is a “sit/stay”. Hanna got “heel” and “sit” down immediately –
in fact, a star pupil – but “stay” was entirely different. At first, the second I turned my back to walk
confidently away from her, she would break her “sit/stay” and follow me. The next week, everyone
would have been moving to 15 ft. ”sit stays”, but we couldn’t do that. So Karen set Hanna (and me) up
to be successful: she adjusted the lesson. Instead of walking away with my back to her, I would back off
facing her. Instead of shoving a 15 foot “stay” down her throat (and mine), we started off with three feet
and then a five foot stay and we progressed from there. I was ultimately able to walk away from her with
my back to her without her breaking her command. As she got more confident that I would return to her
side, she learned “stay”.
Now, lets move forward a few months:
Hanna’s confidence has absolutely soared. And the test came on Super Bowl Sunday. I was extremely
apprehensive – other than her obedience classes, which are very controlled, she had not been around
so many people…and so many men. Karen explained to me that as a guardian breed, she had to learn we
pick our friends, she does not pick them for us. As our guests started to arrive, my anxiety started to rise
– we had 25 people over for the game. She did her barking thing – after all, she is a guardian breed –
only this time, once she knew they were our friends, she immediately settled and allowed everyone –
including men and including a man from across the street, who she previously wanted NOTHING to do
with – into the house. I absolutely attribute her change in behavior solely to Karen’s classes. She was
so friendly and she held her head high. She visited our guests when she was invited and everyone
commented on what a friendly, calm, confident girl she was.
To make a long story short, we did find a good home for Hanna…we found a loving, safe, secure, warm,
forever home for her – a couple who would love her to death and would walk through fire for her….we
kept her. And I have absolutely no doubt she would walk through fire for us.
Thanks, Karen…for a million reasons: helping me understand Hanna, helping Hanna be comfortable
with life and people, but mostly, thanks for nudging me in the direction of keeping her. We absolutely
love her, and we absolutely love you.
Cindi Violette, Columbia, MD
We met Karen October of 2001. My husband Billy gave me a Chocolate Lab puppy (Gabe) for my 20th
Birthday! Gabe was so rambunctious! He broke my nose twice with all his energy. I wanted to take him
to obedience training and called many places. I wasn’t having any luck. I was even told that I may want
to consider having him put to sleep. Finally, I asked my Vet what I should do. He recommended Karen
with P.U.P.S. Dog Obedience Training. I called Karen that night. I was nervous she was going to tell me
something terrible…like maybe putting Gabe to sleep is a good idea. I was so wrong! After a very
lengthy conversation with her, I was so impressed I couldn’t wait to meet her. She really cared and made
me feel so much better. She wanted me to train Gabe to want to listen to me and want to be a good dog.
Not just because I had a treat, but because he really wanted to! Billy and I then took Gabe to meet her
and she was more AWESOME than we could have ever imagined. Even though she was all alone (no
staff yet) with that big class, she made each of us feel like we were the only client she had! She showed
each and every one of us exactly what to do that met our family and our dog’s needs. Gabe is wonderful
now, he is always paying attention to where the family is and his surroundings, making sure we are all
okay. Karen even used him in her add in the Pet Gazette in 2004!
In 2002, Billy gave me a Yellow Lab puppy (Gracie) for my 21st Birthday! Gracie too went straight to
Karen. By then Karen was developing a staff, just as amazing as she is and the classes grew bigger, but
she still made everyone feel more important than the next. Gracie was a very nervous puppy. She was
scared of men and would go running and hide if she saw one. Karen told us not to worry she would
work on it! Karen turned our sweet Gracie Girl into a loveable Pets On Wheels Puppy! Everyone who
meets Gracie falls in love with her! Thanks to Karen, of course.
In 2005, someone left a 5 week old puppy at our back door! Eli is ½ Black Lab and ½ who knows! He was
left with a note that his mother was mean and killed the first 4 in his litter, leaving only 4 more the owner
saved. Eli had many aggressive problems and we were very worried about him being separated from his
mother so early. Worried…we never should have been. Karen, as usual, came to our rescue! Eli is a
lovely puppy. In fact, he’s the smartest of the group! He wants to please us more every day and Karen
has made it possible for all of us to help him to do just that!
Karen helped our family communicate and work together. I don’t know if she trained the dogs or us but
whatever she did, it worked! People look at us like we are crazy when I tell them I have 3 Labs. I tell them
to call Karen! If you were to meet us, you would see how collected they are. We truly owe that to Karen.
She taught us how to develop a relationship with our dogs so they would be attentive and happy and
we could get the most out of our dogs. No yelling or bribing with treats or begging for food. Just good
dogs who want to do what we ask and get praised for it!
Thank you Karen! You are a part of our family. You’re truly an inspiration to all of us and you know how
much we love you!
Love always…Laura, Billy, Gabe, Gracie and Eli Brauns
Karen,
Alden continues to improve and is a joy to have as a member of the family. We thank you for your
insight and instruction. It’s a well thought out course which helps the average pet owner realize that
every breed takes a different approach.
Keith & Jen
Judy Marion, Nova Rottweiler
Rescue League, Inc.
Jerzy
Hanna the German Shepherd
Terry receiving Rotti kisses
Alden
Laura, Billy, Gabe, Gracie
and Eli Brauns
Bruno with his family
Katie and Quinn
Kaos
Bubba and Deb
Caldonia
Liz and Shakira
Sadie
Marley
Daisy